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Our Terms & Conditions

Please read in full if you have to!

 

Here is a tidied-up, professionally formatted version of your terms and conditions. I have fixed the numbering sequence, corrected the typos (like "despatching" and the missing "x" in the dimensions), and organized the layout using a clean, scannable hierarchy.1. Pricing & PaymentCurrency: All prices are quoted in Pounds Sterling (£) for UK customers and are inclusive of VAT.Payment Methods: Payments must be made through eBay. We securely accept PayPal and all major credit cards listed on eBay (MasterCard, Visa, Switch, Solo, Visa Delta).International Shipping: Payments for international orders processed through eBay's international shipping program will be handled according to their specific terms.2. Dispatch & ShippingFast Dispatch: Orders are processed and posted within a few hours of purchase.Postal Schedule: Our first post is at 7:00 AM, and the last post is on Saturday before 12:00 PM (midday).Courier Service: All kits are shipped via Royal Mail Tracked 48 service. A tracking number will be provided upon dispatch.Note: Delivery times are calculated after the handling period.Eco-Friendly Packaging: Kits are sent in a protective C5 Cardboard Mailer Box (approx. $162\text{mm} \times 229\text{mm} \times 20\text{mm}$, weighing 110–250g). We use minimal packaging to help the environment while ensuring your item arrives safely.UK Delivery: We offer FREE Delivery to UK Mainland postcodes (unless otherwise stated).International Delivery: Shipping is available to parts of Europe via the eBay International Programme (additional charges apply). For full details and locations, please check the 'Postage & Packaging' section of the individual product listing.Delivery Estimates: While products are dispatched the same day, please allow extra time for Royal Mail deliveries.3. DIY Kit DisclaimerPlease read carefully before purchase.This kit is a DIY hack; results are not guaranteed.We cannot guarantee the kit will fix your issue, as success depends entirely on the original cause of the window failure and the amount of moisture build-up.While the vast majority of our customers see great success, some buyers have not been successful.By purchasing this kit, you accept full responsibility for the final outcome.4. Returns, Cancellations & Replacements14-Day 'No Quibble' Return PolicyWe offer a 14-day window from the date of delivery. A full refund or replacement kit will be issued if:The delivery is significantly delayed.Your item is damaged in transit.You find your glass is unsuitable for this type of kit (e.g., it cannot be used on toughened safety glass).Lost ItemsWe understand that occasional transit delays or lost items may occur. We will replace any lost item, no questions asked.Incorrect ProductsIf you receive the wrong product, it must be returned in a fully resalable condition (complete with all parts and original packaging) to qualify for a replacement or refund.CancellationsPost-Dispatch Cancellations: If you cancel your order after it has been dispatched, the actual cost of the postage paid by us will be deducted from your final refund (as we initially offer free delivery).Seller Errors: In the case of any mistake made by us, we will offer a full refund or a swift replacement item at no extra cost to you.Need Help? If you have any problems with your order, please contact our dedicated customer services team—we are always here to help.



Any Questions? Email us at: support@clearviewkit.co.uk

Support

We have tested our products and updated are guides and methods on a regular basis to try to maxamise the end results, Our easy step-by-step diy guides ensures the best change and hopefully great results.

Which kit do you need?

We have a help page to decide what kit your require depending on how much moisture is trapped and how may windows more important what glass type do you have.

Whats included in your kit?

Your kit includes an easy to follow installation guide quality glass drill bits Anti slip patches breathable vents all other items to help you clear your window

How to use your kit

Your kit includes a well presented and easy to follow installation guide we have tried to simplyfy this as much as possible to make your task run smoothly

Full Support

We offer support to anyone attempting to use your kit as easy at the process is some cumstomers may have a few more questions we have tried to answer allquestions in our guide

Popular kits

4 x Dry plus= window kit

4 x DRY Plus+ kit

  • Easy to follow guide
  • Free Tracked 48 Delivery
  • 50% extra Drying Agent
  • Clears up to 4 Windows
6 x Safety glass kit

6 x Safety Glass kit

  • Easy to follow guide
  • Free Tracked 48 Delivery
  • Quality HSS Drill bit
  • Clears up to 6 Windows
2 x Clearview window kit

2 x Clearview Window kit

  • Easy to follow guide
  • Free Tracked 48 Delivery
  • Clears from 3+ days
  • Clears up to 2 Windows

Recent Customer Feedback

We take our customer feedback seriously this helps us to develop our products so our customers can get better results.

For anyone considering this product I would say "go for it". I have a 2m x 1.5m glazed unit with Georgian bar that was condensed up and the problem I was going to have was finding a new replacement unit with bar to match the windows next to it. With nothing to lose I bought this and after 3 weeks the window is clear. Perfect. It does work. Thank you :-)

smartmart31

Website customer

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So happy with our kit we did wait a few months to use it we though we had a better chance in summer as we had a better chance of the window drying 6 months on afer we used the kit window is still clear what a great kit for the price thanks.

Dave Glessing. US

Amazon US Customer

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As Described Very Fast Delivery. Very GOOD PKG. Arrived safely sealed in a strong box. All instructions included. All accessories included. Yet too make use of items so cannot comment on its effectiveness in use. Hopefully this method will help with failing Sealed Double Glazed window panes. Thank you for your Labour saving product and Great service.
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Mrs Christina.gk

eBay customer

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My window seal had blown and had condensation inside the window I have seen these kits online before bought one it has worked quiet well easy to do and im not that great at DIY its been clear few a month now hopefully will stay clear not a bad bit of kit for the price
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Customer in Sussex

ebay customer

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Good price very quick delivery. unfortunately i didn`t read the ad fully & when i received item i read instructions fully only to find my windows were 'Toughened' so unfortunately we couldnt use on my windows. Due to that i had to return for refund. But had no problem at all with seller who was very helpful in answering my query about using on my windows & refunded. All my own fault for not reading all the description. Very good seller. Thanks
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Alex. Scotland

Amazon Customer

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Many thanks Item arrived quickly good communication with Clearviewkit also very well packed. I did see the you tube video and thought it was worth a try. Not tried it yet but hopefully will work well.
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L. Davis ,Wellingbourgh

Via Google

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See us on You tube

Watch our you tube tutorial to see what to do and how the process works using one of our kits to clear the trapped moisture in your double glazing.

You tube tutorial

Any questions? drop us an email!

If you have any questions on how to use our kits please email us and we will reply usually within a few hours depending on the time & day

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