Window Support
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Frequently asked questions
Q: Do you drill inside or outside the window?
A: Drill the holes on the inside of the window.
Q: How long will it take for the window to clear?
A: Depending on how much moisture is in the window Approx. 3 days to 3 weeks.
Q: How much drying agent do you use in each window?
A: One 10g sachet for each window can clear 2x ft3.
Q: How can tell if you have safety glass
A: Visit our Safety glass page on this website.
Q: Do you accept returns if I change my mind?
A: Yes, just send back for a full refund.
Q: How much drying agent do you use in each window?
A: One 10g sachet for each window can clear 2x ft3.
Q: Will this fix the window permanently?
A: No there no guarantees at some point you may still have to replace it! But it will clear it.
Q: Will it remove any staining on the inside?
A: No it wont we have tried with magnets etc. we decided too much effort we kept loosing them.
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Condensation forms Between a failed Double-glazing Unit When condensation between double pane windows forms it means the seal on the insulated glass unit has failed. In this situation, why replace the unit when you can fix it?
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Watch our YouTube tutorials
How to Reduce Condensation? - Why do seals fail?
There is a little
more to it than that! there are lots of tips and addition items that come with your kit.
an easy fix with some basic DIY required.
Need help visit our support pages
Double glazing refers to a window that has two panes of glass. The main component of the window is the double-glazed sealed unit, also known as an insulated glass unit (IGU) which sits in a frame of uPVC, aluminium, or timber
When condensation between double pane windows forms it means the seal on the insulated glass unit has failed. In this situation, why replace the unit when you can fix it?
"Toughened" or "tempered" or simply "safety" glass is, as these names suggest, much more resistant to knocks and bumps than regular glass. It is manufactured by way of a slower cooling process, and as a result,
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5 steps to help clear the condensation trapped inside your double glazing windows
How to guide - How to Reduce Condensation? - Why do seals fail?Our brands are used for various social media and online stores